Help & Policies

Track Your Order

Track Your Order

Once your order ships, we'll send a shipping confirmation email containing your tracking number and a tracking link. Most orders ship within 2–3 business days and arrive within 3–7 business days after shipping.

How to Track

  • Open the shipping confirmation email from toylaz.com and click the tracking link.
  • If you created an account at checkout, you can view order status in your account.
  • Can't find your email? Check your spam folder, or contact us with your order number and we'll send your tracking details.

If you have any questions, contact us:

  • HEYDAY KIDS STORE LLC
  • Address: 2016 San Marco Blvd, Jacksonville, FL 32207, United States
  • Phone: (904) 321-8697
  • Email: support@toylaz.com
  • Hours: Monday–Friday, 9:00 AM–5:00 PM ET

Still have questions?

Our team is happy to help with any order or product question.

Contact us